Innovation Lab

Together with our testing community, we bring ideas to life by developing innovations and new features from start to finish. Would you like to join us as a product tester?
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One product that
meets all your needs

As our offerings become more complex with new vehicles and evolving options, we want to make sure you get the optimal version of our product. That's why we're working closely with you every step of the way.
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Usability testings

Engage in moderated and unmoderated usability tests & interviews to help refine our products and enhance user experience.
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New features

Join brainstorming sessions & contribute to the development of innovative new app features and functions.
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Mixed testing crowd

Collaborate with both MILES employees & users to ensure our testing captures a wide range of perspectives and needs.

Are you a MILES user interested in joining our Testing Team?

🀝 All tests are voluntary and for internal evaluation only.
πŸ”’ Your data is protected, and the results are confidential.

The Innovation Lab

At our Innovation Lab, we test both existing and new features with the people who matter most: Our users. Quick surveys and simple tests help us understand what you think and need, so we can develop features that really work for you.
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Testings with users for users

All our tests are a team effort! Our diverse testing community, made up of MILES employees and you β€” our users β€” works together to shape new features and functions. You'll have the chance to directly influence developments and be among the first to experience them! Testing areas include:πŸ€– Website πŸ“± App πŸ’» Software πŸ“² Prototypes

What types of testings do we do?

πŸ‘‰ Remote testing
πŸ‘‰ Designs testing
πŸ‘‰ Feature surveys
πŸ‘‰ Beta testing on prototypes
πŸ‘‰ Live testing
All tests are voluntary, and participation is compensated depending on the test.
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Join our Testing Team!

We’re dedicated to creating the best products for you, and we need your help to make that happen. By joining our testing team, you’ll directly influence our features and improvements.

Meet the Team

Our product team designs the tests, stays in touch with you throughout the process, and analyzes the results to improve our offerings. Get to know the dedicated members who make it all happen:

Hi, I’m Franziska! βœ‹

"I'm responsible for UX strategy and UI design of all our platforms and digital touchpoints, define use cases, develop designs and prototypes.

It’s always exciting to see how the real world works beside common principles. Understanding how you think and what you really need is crucial to my work.”
innovation lab team Franziska

Hello, I’m Jean-Silviu! πŸ‘

"I’m responsible for the digital side of MILES car subscriptions. I work closely with customers, stakeholders, designers, and engineers in order to build a comprehensive and scalable product.

As part of the Innovation Lab, my goal is to better understand your needs and requirements, so that you can conveniently book and manage your car subscription.”
innovation lab team Jean

Hi, I’m Claudia! πŸ‘‹

"I'm responsible for the carsharing strategy, conceptualising customer flows, prioritising feature requests, ensuring everything is working as expected.

The MILES Innovation Lab allows us to focus on you, our customers. My goal is to understand your pain points even better and figure out how we can best solve them."
Innovation Lab Team Claudia
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Want to join the Testing Team?

If you’re a MILES user and want to be part of our Testing Team, we’d love to have you! Just fill out our brief survey so we can understand your preferences and user habits.
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Questions about the Innovation Lab or our user tests?

Feel free to reach out to us at: innovationlab@miles-mobility.com.